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Known Issues

Here is the list of our known issues at the moment. We are working hard to fix them as soon as possible, if you are experiencing any of these issues you do not need to contact support (if you are having a specific problem though, please let us know and we’ll take a look).

The Agency Dashboard

  • Open task button going to the WP Admin and not going to tasks In Progress

The Client Interface Plugin

  • Task numbers completely incorrect (usually a very high number) In Progress
  • Non logged user makes comments and it shows Guest In Progress

If you are having an issue that is not listed here, please reach out to us on the live chat or email us at [email protected] and we’ll get you sorted as soon as possible!

Fixed Previously

The Agency Dashboard

  • Global settings not applying Fixed, Released on 2.0.1
  • Tasks not showing on the Agency Dashboard Fixed, Released 02/03/21 morning
  • Websites not showing on the Agency Dashboard Fixed, Released on 03/03/21 afternoon
  • Cannot create users on the Agency Dashboard Fixed, Released 02/03/21 morning

The Client Interface Plugin

  • A conflict with Oxygen Builder in the Client Interface Plugin Fixed, Released on 2.0.5
  • Websites running slower when the Client Interface Plugin is activated Fixed, Released on 2.0.1
  • Initial Wizard – Can’t check the checkboxes Fixed, Released on 2.0.1
  • Buttons are showing different styles Fixed, Released on 2.0.1
  • Favicon not uploading Fixed, Released on 2.0.1
  • Changing the Atarim “users types” from inside the WordPress Profile Fixed, Released on 2.0.1
  • Cannot create General Tasks Fixed, Released on 2.0.1, 
  • Cannot select users when creating a task – Choose a default user (webmaster) from the permissions screen – We will bring the Auto-selection of the default user based on the user that installed the plugin on the next patch Fixed, Released on 2.0.3
  • Graphic Feedback – Some images aren’t being pulled from our side Fixed, Released on 2.0.5
  • General Settings and Permissions not saving Fixed, Released on 2.0.3
  • Site health related errors Fixed, Released on 2.0.3
  • Oxygen builder issues Fixed, Released on 2.0.5
  • DIVI theme and page builder issues Fixed, Released on 2.0.5
  • Caching plugin conflicts Fixed, Released on 2.0.5
  • When Oxygen installed – Graphic Feedback tool does not work Fixed, Released on 2.05
  • Drag and Drop of navigation menus not working when our plugin installed. Fixed, Released on 2.05
  • For some users White label color shows white by default due to which they cannot see buttons etc. Fixed, Released on 2.05
  • Non logged user makes comments and it shows Guest. Fixed, Released on 2.06


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